Contact Us for Digital Seva Portal Support

Welcome to the Digital Seva Portal support page. Here, we aim to assist you with the verification process during registration and other related queries. If you're encountering issues with logging in or need help with KYC requirements, you've come to the right place. For more detailed steps on registration, you can refer to our Registration Process Guide. For related guidance, see Login Guide for Digital Seva Portal.

Who This Is For

This guide is designed for users who have recently registered on the Digital Seva Portal and are in need of assistance with the verification process. If you're unsure about your registration status or KYC compliance, this information will help clarify your concerns.

• New users who have just signed up.
• Individuals facing issues with verification or KYC.
• Users needing support to access their dashboard.

Eligibility & Requirements (Verify Official Notice)

Before proceeding with your registration verification, ensure that you meet the eligibility criteria outlined on the official portal. Typically, this includes having the necessary identification documents and proof of residence. For specific details tailored to your situation, please verify on the official notice/portal.

• Valid identification documents.
• Proof of residency requirements.
• Compliance with KYC guidelines.

Documents Needed

To complete your verification process on the Digital Seva Portal, you will need to submit certain documents. These documents play a crucial role in confirming your identity and eligibility for services offered through the portal. Make sure that all documents are clear and legible to avoid delays in processing.

• Aadhaar card or any government-issued ID.
• Passport-sized photograph.
• Utility bills or bank statements as proof of address.

Step-by-Step: How to Proceed

Follow these steps to ensure a smooth verification process. Begin by gathering the required documents listed above, and then proceed with the necessary steps to verify your registration. Make sure to double-check each document for accuracy before submission.

• Log in to your Digital Seva Portal account.
• Navigate to the KYC verification section.
• Upload the required documents as prompted.
• Confirm submission and await notification regarding your verification status. Typically, you can expect a response within 48 hours.

Common Issues & Fixes

Users may occasionally encounter issues during the verification process. Here are some common problems and their solutions to help you navigate these hurdles effectively. If these solutions do not work, consider reaching out to support for more personalized assistance.

• Issue: Unable to upload documents. Solution: Check file size and format. Ensure files are in PDF or JPEG format and under the size limit.
• Issue: Not receiving OTP for verification. Solution: Verify your mobile number and try resending the OTP. If you still do not receive it, check with your mobile service provider.
• Issue: Verification status not updating. Solution: Wait for 24 hours and check again. If the status remains unchanged, contact support for further assistance.

Additional Tips for a Smooth Experience

To enhance your experience with the Digital Seva Portal, consider the following tips. These can significantly reduce the likelihood of encountering issues during the verification process.

1. Always use a stable internet connection when accessing the portal to avoid disruptions.

2. Keep your personal information updated, especially your mobile number and email, to receive timely notifications.

3. Regularly check the portal for any announcements or updates regarding services.