How to Reset Your Password on Digital Seva Portal

If you are experiencing login issues with the Digital Seva Portal due to a forgotten password, this guide is designed to assist you in resetting it easily. Follow the steps below to regain access to your account, ensuring you can continue to utilize the services available on the portal. For further guidance on login problems, check our Login Guide. For related guidance, see Login Guide for Digital Seva Portal.

Who This Is For

This guide is intended for users of the Digital Seva Portal who are having trouble logging in due to a forgotten password. Whether you are a new user or have been using the portal for a while, these instructions will help you navigate the password reset process seamlessly.

• Individuals needing to access their Digital Seva Portal accounts.
• Users who have forgotten their passwords.
• Anyone facing issues while attempting to reset their password.

Eligibility & Requirements (Verify Official Notice)

To reset your password, you must be a registered user of the Digital Seva Portal. Ensure that you have access to the email or mobile number associated with your account, as this will be necessary for the password recovery process. If you are unsure about your registration status, you can verify it on the registration page.

• Registered account on the Digital Seva Portal.
• Access to the registered email/mobile number for verification.
• Eligibility based on the current guidelines (verify on official notice/portal).

Documents Needed

While the password reset process is typically straightforward and does not require physical documents, having your mobile device or email accessible during the process is crucial. Make sure your device is charged and connected to a stable internet connection to avoid interruptions.

• Access to your registered email address.
• Access to your registered mobile number for OTP verification.

Step-by-Step: How to Proceed

Follow these steps to reset your password on the Digital Seva Portal:

1. Go to the Digital Seva Portal login page.

2. Click on the ‘Forgot Password’ link.

3. Enter your registered mobile number or email address.

4. Check your email or SMS for a verification link or OTP.

5. Follow the instructions provided to create a new password.

6. Log in using your new password. Ensure that your new password is strong, combining letters, numbers, and special characters.

7. If you encounter any issues during the process, consider visiting our User Dashboard for additional support.

• Ensure your internet connection is stable.
• Use a strong password that meets the portal's security requirements.
• If you do not receive the email or SMS, check your spam folder.

Common Issues & Fixes

Users may encounter a few common issues during the password reset process. Here are some potential problems and their solutions:

1. Not receiving the reset email or SMS: Check your registered email/mobile number for typos, and ensure your inbox is not full or your phone is not on do not disturb. You can also try resending the OTP if the option is available.

2. Unable to access the verification link: Ensure that the link is not expired and that you are using a compatible web browser. If the link does not work, try copying it into a different browser.

3. Continuous error messages: If you repeatedly receive error messages even after entering the correct details, it may be helpful to clear your browser's cache or try using a different device.

• Verify your spam/junk folder for missing emails.
• Make sure your mobile number is active for SMS verification.
• Contact customer support if problems persist.